FREQUENTLY ASKED QUESTIONS

    • Where can I buy my SIE Spoon and Fork?
      • At this time, the SIE Spoon and Fork can only be purchased online here, but join our newsletter and we’ll keep you up-to-date on when these become available at a store near you
    • How much is shipping?
      • The shipping cost is dependent on your location and the quantity of items in your shopping cart. The final shipping cost will be calculated at checkout
    • How do I use my SIE Spoon and Fork?
      • Please visit our instructions page here
    • Is the SIE Spoon and Fork dishwasher safe?
      • Yes, all the components are dishwasher safe
    • How do I wash my SIE Spoon and Fork?
      • Please follow the disassembly instructions presented here and place the components in the utensils tray of your dishwasher or wash it by hand using dish soap
    • How do I disassemble and/or reassemble my SIE Spoon and Fork?
      • Please have a look at the videos on this page
    • I forgot which parts came off of which utensil. Are the SIE Spoon and Fork parts interchangeable?
      • Yes, the food pushers and triggers on each utensil are interchangeable
    • Are the SIE Spoon and Fork heat resistant?
      • Yes, the utensil itself is heat resistant up to 400˚F but, as with any plastic utensils, do not leave in contact with heating surfaces or elements for any extended period of time
    • Can I use my SIE Fork with a BBQ?
      • Yes, but as with any plastic utensils, do not expose the utensil to open flames or leave it in contact with the metal grille for any extended period of time
    • What are these made of?
      • The SIE utensils are made of FDA-approved food grade plastics
    • Are the SIE Spoon and Fork available in other colors?
      • The SIE Spoon and Fork are currently only available in light gray and dark gray. More colors may become available in the future. We would love to hear your suggestion … please send us a message or join our newsletter to be the first to know about new SIE products
    • Are other SIE utensils available?
      • At this time, only the Spoon and Fork are available, but join our newsletter and we’ll keep you up-to-date as new products become available
    • Where are the SIE Spoon and Fork manufactured?
      • The Spoon and Fork are packaged in Canada using domestic and imported components
    • What is the warranty on the SIE Spoon and Fork?
      • SIE warrants that its products are free of defects in materials and workmanship. Should your SIE utensil have a defect, please contact us for a replacement or refund
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